Frequently Asked Questions

What exactly does Mesotech do?
How do I contact you?
Is your system FAA-certified?
I need a specific solution for my application – can you configure something custom?
How much does a typical weather monitoring station cost?
Do you have photographs of your products?
Do I need a special computer to run your software?
Can I run your software on a network?
Can I set up a network of weather monitoring stations using your software?
I could use some guidance on selecting the right system for me. Can you help?
Can I talk to one of your existing customers as a reference?
What’s the difference between the Airport Weather Advisor® and Weather Advisor Pro™ software packages?
So many acronyms! Do you have a glossary?
Do you make all those sensors?
Do you offer installation and ongoing service?
Do you offer a maintenance contract?
What are the terms of the warranty on your products?
How do I return a product for service?
What types of technical support do you offer?
Do you provide user or reference documentation with your products?
Do you provide training on how to use my new equipment and software?
What’s your privacy policy?

What exactly does Mesotech do?
Mesotech provides equipment and software for monitoring and reporting on weather conditions. We can provide a weather monitoring solution to fit any application, from large airports to small vineyards – and everything in between.
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How do I contact you?
We offer several contact options. Visit our Contact Information page for details.
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Is your system FAA-certified?
The FAA recently awarded Mesotech with AWOS certification for our Airport Weather Advisor® systems. Contact us for an AWOS system that meets your needs.
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I need a specific solution for my application – can you configure something custom?
Custom systems are our specialty. Whether you need a single station and one display or you need multiple stations on a network, we can customize an appropriate solution just for you.
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How much does a typical weather monitoring station cost?
We don’t sell a typical weather monitoring station, so figuring an average cost is difficult. Please contact us, and we can provide you with a no-obligation quote within 48 hours.
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Do you have photographs of your products?
Visit our Gallery for photos of our installed products worldwide.
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Do I need a special computer to run your software?
No, our software is designed to be resource efficient and can be used on any modern PC. In fact, Airport Weather Advisor® can easily process all of the data from a large airport with many runways while running on an off-the-shelf laptop computer.
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Can I run your software on a network?
Airport Weather Advisor® and Weather Advisor Pro ™ are designed for use either on or off a network. Our software allows you to access weather information from any standard PC on your network. In addition, we are experienced in delivering networked systems that meet strict security requirements. We currently maintain the security accreditation for Department of Defense computers connected to the Global Information Grid.
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Can I set up a network of weather monitoring stations using your software?
Definitely. We have experience delivering systems and software for weather monitoring networks that span from local, hard-wired networks to nationwide systems with GSM/cellular communication.
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I could use some guidance on selecting the right system for me. Can you help?
Absolutely! Contact one of our experienced sales personnel, and we can work with you to build a weather monitoring system that is appropriate for your application.
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Can I talk to one of your existing customers as a reference?
Yes. Contact our sales department and we can put you in touch with one of our existing customers that has an application similar to yours.
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What’s the difference between the Airport Weather Advisor® and Weather Advisor Pro™ software packages?
Airport Weather Advisor® (AWA) is a complete weather monitoring and reporting program designed specifically for airports of any size. Weather Advisor Pro™ is also for weather observation and reporting, but its application is not specifically suited for airports. Both are robust software packages capable of reporting accurate weather conditions in any environment.
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So many acronyms! Do you have a glossary?
We know the alphabet soup can be overwhelming, so of course we have a Glossary for your reference. Please contact us if you encounter an acronym or any terminology you don’t understand.
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Do you make all those sensors?
Mesotech does not manufacture sensors, but we do integrate them into our weather monitoring stations and with our software. We work with multiple sensor manufacturers and models, so we can always find the right sensor for your application.
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Do you offer installation and ongoing service?
We can manage your weather monitoring installation from concept to final testing. We offer a one-year repair warranty as well as a Repair and Service Policy.
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Do you offer a maintenance contract?
Mesotech offers several maintenance and software assurance packages, which are in addition to the free telephone and online support you automatically receive with every product you buy. Visit our Repair and Service Policy page for additional information.
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What are the terms of the warranty on your products?
Mesotech sells all of our products with a standard one-year limited warranty. Visit our Warranty page for additional information.
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How do I return a product for service?
If you need to return a part for service, refer to the How to Return Products for Service page and the Repair and Service Policy.
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What types of technical support do you offer?
We offer free technical support by telephone and email for the life of your product, as well as a one-year repair warranty and repair and service. See our Repair and Service Policy.
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Do you provide user or reference documentation with your products?
We provide one printed copy of all technical manuals and user guides for each installation. We can provide additional copies for a nominal printing charge. We can also provide electronic documentation in some cases.
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Do you provide training on how to use my new equipment and software?
We provide complete training for each installation. Please contact us for details.
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What’s your privacy policy?
Mesotech takes your privacy seriously. Please read our privacy policy.
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